Why Quality is the Key to Sustainable Growth
Even as some cleaning businesses are wisely planning ahead, many fall into another trap: compromising quality as they scale. If your cleaning service averages more than two complaints per 500 homes, that’s a red flag. Shocked by that number? You shouldn’t be. In fact, a well-oiled cleaning operation can achieve that standard consistently. This might sound ambitious to some, but it is more than attainable—it’s the future of the industry.
Back when I proposed that residential cleaning services could be sold over the phone without in-home consultations, people thought I was out of my mind. Fast forward, and now it’s standard practice. Mark my words: the next paradigm shift will be in training. Soon, every cleaner walking through your door will be pre-trained on-line and ready, with only a day of shadowing before they’re able to handle clients on their own. In fact, many advanced companies are already doing this.
If you’d like to join this group of emancipated owners why not email me today for a demo I’d love to show you how they do it. sharon@cleansmartacademy.com